1. Respond Quickly & Help You File Your Insurance Claim

We will arrive at your property in a timely manner ready to inspect the extent of the damage. In emergency water damages, it is important to get the water out as soon as possible to prevent any chances of microbial growth or secondary damages to unaffected areas. Once the water is out, it’s time to set up the drying equipment. We utilize the most advanced drying equipment in the industry to quickly and efficiently dry-out a structure. This process usually takes at least 3 days.

While the certified water damage technicians handle your water loss, a Project Manager will be assigned to your project. He or she will go over with you the step-by-step process on how to file a claim with your insurance carrier. Once that claim is filed, an adjuster will be assigned to you and you will receive a claim number. Through the entire process the project manager will remain in constant communication with your insurance adjuster.

2. Drying & Monitoring Process

Water damage is not biased to what gets damaged and what doesn’t. For example walls, wood components, contents, flooring and insulation may all be damage when in contact with water. Therefore, our technicians will evaluate the extent of the damage using advanced professional moisture detection equipment. Furthermore, the technician will set a “drying goal” and try to meet that goal as efficiently and quickly as possible by utilizing the right tools, equipment, and methods.

Monitoring the equipment is important but so is monitoring of the air being dried which is the invisible part of this whole process technically called “Atmospheric Readings” these are taken with RH units called hygrometers this tool will let us know that we have the affected air at optimum drying conditions to dry the building material in the quickest time possible.

3. Restoration Process 

The air movers and dehumidifiers are out and the once water damaged areas are now dry and ready for repairs. We will assist in getting you and your insurance company connected with qualified contractors for the repairs that will need to take place as a result of your water damage, including: damaged drywall, baseboard replacement, painting, flooring, and any other necessary repairs.

There are a lot of moving parts in a claim and its important you choose a company who is familiar with dealing with the insurance company from a-z.